Frequently Asked Questions
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Answer a few quick questions and we'll match you with the right botanical for your space.
The Products
What makes your products different from anything else I'd find?
Most permanent botanical decor is sourced, not composed. A form is dropped into a vessel and shipped. TidyPlant compositions are built: the botanical forms are selected for their specific geometry and color relationship, positioned for visual balance from every angle, and anchored so nothing shifts in transit or over time.
Will my item look exactly like the photos?
The photographs show the composition as it is built - the botanical forms, the vessel, the colorways, and the proportions. Because each piece is assembled by hand, minor variation from the photo is possible. We occasionally revise compositions and update materials based on availability; photos may not always reflect every change immediately. No two pieces are identical. That is expected. Some shaping required upon arrival.
Are these real plants?
No. Every TidyPlant composition is a permanent botanical composition made from premium, realistic faux botanical materials. It is not a living plant. It is crafted to look exactly like the living plant, permanently. You are buying a finished, composed object that requires nothing and changes nothing over time.
What botanical forms will be in my composition?
Each product is built around specific botanical forms chosen for their geometry, color, and how they behave visually in a composed space. The product page for each composition describes the specific character of what you are buying.
Can I request a specific colorway or form?
Generally, products are fixed as designed. The vessel, the flora, and the colorway are chosen as a whole.
How large are the compositions?
Size varies by composition. Each product page includes the vessel dimensions. Accent and Feature compositions suit a conference table, a credenza, or a side table. Statement pieces are floor-scale and anchor a room rather than a surface. The product page is the right place to confirm dimensions before ordering.
The Vessels
What are your planters made from?
Depending on the item, your plant will come with a standard nursery pot or a carefully chosen ceramic, wood, or composite vessel.
Are the vessels food-safe?
No. Our vessels / pots / planters are intended for ornamental use only and are not food-safe.
I noticed slight color variation in the ceramic glaze. Is something wrong?
No. Minor glaze variation is a characteristic of ceramic material and an expected property of handcrafted vessels. It is not a defect. Crazing - fine surface cracking in the glaze layer - is different, and any piece showing crazing is rejected before it reaches the composition queue.
Ownership & Care
Does this require any care?
Nothing. A permanent botanical composition requires no water, no light, no humidity, no feeding, and no seasonal attention. It does not decline over time.
Can I place it anywhere - low light, a bathroom, a windowsill?
Yes. Placement is entirely your choice. Light conditions, humidity, and temperature have no effect on a permanent composition. A north-facing bathroom and a south-facing windowsill are equivalent environments for this object.
Will it fade?
Some items are UV rated for many years of fade-resistance. See each product page for indoor/outdoor suitability, or sort each collection by indoor/outdoor using the provided filters. Otherwise, under normal interior light conditions, all products are resistant to fading over time. If fading is a concern, indirect light is the better placement.
How do I clean it?
A soft brush or a short burst of compressed air is all it needs. No water, no product, no soaking. Work gently from the outer forms inward. If a form has shifted, reposition it by hand - the substrate anchors all forms firmly, but transit or handling can occasionally move a piece.
What if a form shifts or a tip is bent after arrival?
Reposition by hand. The botanical forms are anchored in faux substrate and will hold once reset. If a form is damaged on arrival rather than shifted, see the guarantee section below.
Can I put it near a heat source or air vent?
Avoid placing compositions directly in front of a heating or air conditioning vent, or any source of high heat. Everything else about the placement is up to you.
Will it look the same in a year?
Yes. The composition you place on your desk or surface today looks identical in a year. That is not a marketing claim - it is the material reality of a permanent object. No seasonal decline, no dropped leaves, no watering schedule missed. The same composition, permanently.
Ordering & Gifting
Can I send a plant as a gift?
Yes, we often send plants as gifts. Enter the recipient's address at checkout. A product card is included inside every box with the composition name and a brief description of the botanical forms. No prices are included in the box.
Do you offer corporate gifting?
Yes. TidyPlant sends permanent botanical corporate gifts directly to individual recipients at volume - desks, home addresses, office suites, and distributed teams. . Visit the corporate gifting page or fill out the inquiry form to start.
Do you offer a trade program for interior designers?
Yes. A dedicated trade program is available for interior designers and home stagers who specify permanent botanical compositions as finishing touches in photographed and lived-in spaces. Trade pricing, dedicated account support, and early access to new compositions. Contact us directly to apply.
What payment methods do you accept?
All major credit cards, Shop Pay, Apple Pay, Google Pay, and more.
Shipping & Delivery
Do you ship year-round?
Yes. Permanent botanical compositions have no climate restrictions. They ship any day, to any zone, in any season.
What is the lead time?
Most in-stock items ship within two business days. Some items are made to order and require additional production time - typically one to three weeks. If you are ordering for a specific date, reach out before placing your order and we will confirm the timeline. Lead times are listed on each product page.
Where do you ship?
Across the contiguous United States. We do not currently ship internationally or to Alaska and Hawaii.
Is shipping free?
Yes. All orders ship free standard ground.